Important Alert Level 2 Information
Please read the important
Please do not come into an appointment:
If you have come into contact with any suspected, probable or confirmed COVID-19 cases within at least 14 days. If you are unwell, and you have any symptoms of a virus or cold/ flu even if seemingly mild you have to cancel your appointment. Please see Booking information and Policies here
Body Therapies - Services for Level 2
Initially, all of my services will not be available to book.
60 Minute Massage will only be available*Please note Pregnancy Massage is not available until further notice*.
Online bookings will not be available for an initial time. While this is not ideal, I am aiming to have this up and running as soon as possible. The main reason for doing this is to monitor bookings and fairly offer regular booking clients appointments first.
As a priority I will be booking clients first off that were booked in in late March that were cancelled at the start of level 4, so multiple or pre bookings may not be possible in the first few weeks. We can discuss this in your first appointment back.
I will then work through the waitlist in order of request. All clients are offered at least one time, as everyone is very keen to be seen as soon as possible. At this stage the wait list is quite long and I am predicting this will correct within around a months time, possibly longer.
I will be only seeing two, possibly three clients per day at least in the first week or two, this will mean times of availability will vary. As the weeks progress this will slowly get back to normal operational capacity. So as you will understand this may cause some possible delays securing an appointment straight away. I appreciate your patience during these first few days, and weeks starting back.
All clients if you have not already, can you please register your booking requests on the Wait List here
Currently, there is a much longer wait for Saturday's next available appointment. So if you can come through the week as a second choice, please note it on your submission form. I will contact you by email, text or phone when your preferred time becomes available.
Thank you!I very much appreciate your patience and understanding at this time.
Prior to booking your appointment
You will need to fill in an update to your health declaration form. I will send this to you via SMS (email on request, if you do not have a mobil phone).
This has to be filled out prior to confirming your booking (not on the day of your appointment). I will ask you for any updates to your health prior to your booking, to make sure you are 100% well - this includes being in close contact with covid 19.
The most important thing that has changed because of this pandemic is that current health status needs to be screened ongoing. This will change the culture when any of us are sick, even mild. As a therapist I actually am glad that this has implemented cultural change in attitude when we are sick, even with mild symptoms. So obviously the rules apply to me also and I will need to notify you also if I have to cancel your appointment.
If you have any pre-existing conditions or current health concerns that are concerning you or are not regulated or under control. Or if you have or had a previous condition and you think it may be a potential concern I would recommend holding off booking massage until further lower levels. Please feel free to be in contact to discuss this further.
If you think your condition may be classed as an At-Risk person with pre-existing health conditions please take a look on the Ministry Of Health website to be aware of what is classed as a risk.
Ministry of Health Website
Arrival to your Appointment
You will need to arrive just a few minutes prior to start your appointment on time And no earlier.
This is very important to maintain safe distancing and prevent any interaction with clients. Please do not bring anyone extra to your appointment. One in and One out ONLY
If my sign is on the front door, this will indicate if I am still with a client, and or cleaning. I will ask that you remain outside at the safe required distance to prevent interaction. I will call you in or text when it is time.
Hand sanitiser will be at the entrance.
Use this upon arrival and leaving. Alternatively, if you can not use hand sanitiser, you need to wash your hands under warm/hot soapy water for the required 20 seconds and use paper towel.
The entrance area will be clear of contact shared items, like magazines, etc.
The arrival bell will be removed temporarily.
Please do not bring anything unnecessary and extra to your appointment
There will be a provided container for your clothes and all belongings. This will be sanitised and cleaned between clients. You can bring a water bottle with you. I recommend this if you feel more comfortable. I will have water available and disposable cups. Please wear fresh clothes to your appointment.
Please remove your shoes before entering the treatment room. A small container will be provided outside the treatment room door. You will be offered disposable slippers to use within the room
Sneeze and cough etiquette considered at all times, cough, or sneeze into the elbow followed by hand washing/sanitisation.
Please do not touch any doorknobs, or retail products or surfaces unnecessarily I will do this for you where is needed. This is to ensure we help keep the environment as contact-less as possible.
If you have to use the bathroom, please be aware this is shared with other businesses, and keep in mind safe distancing at all times, please do not stop in the entrance ways, and of course, maintain safe distancing with others. This is to ensure everyone is fluid in these areas.
Hand sanitiser, Paper towels, and Sanitising wipes will be available for you to clean surfaces that you have been in contact with, for you to use after using the toilet, and before using it if you wish. Please use bin provided. The bathroom will be sanitised/cleaned between clients also.
I will be wearing PPE- gloves and a mask, apron, eye protection(for face to face contact) etc. This is to protect my clients and myself and is a regulation I have to adhere to with being in close contact with all clients. This is non-negotiable for this time period of level 2 and until further government notice. PPE being used in a close contact setting do reduce the risks. I would professionally prefer this at this time to ensure that risk is greatly reduced, by using caution until further notice.
You are also welcome to wear PPE into your treatment if you wish to do so however this is not asked of you. Please know the proper use before you do so. See more information here
All appointments will have a gap in between of at least 30-45 minutes
This is to allow for my usual time for cleaning, sanitising and changing linen plus with the added time for me to be able to clean and sanitise all potential contact surfaces, to allow proper ventilation of the treatment room, and re heating
All appointments are booked for the time allocated and will all run to time, and no longer.
You can pay online prior to your appointment (Online banking details are in your booking email)
This will save time and make one less contact item. please do not bring cash, My eftpos machine will be sanitised in between use however if need be pay wave will be available - this cost I will cover during the required alert levels
To comply with current government regulations for Alert level 2
A client name list will be kept securely and privately, for the required time only. For the sole purpose of contact tracing by the ministry of health and government, and will be given only on request by them, and no other person. If you do not agree with this treatment may be refused.
All booking records and your personal information are always kept securely and privately, you have the right to request this information at any reasonable time.
Covid-19 Government Website